FAQ

How Real?

We never sell plastic, beads or mass produced carvings on this website. We provide full info on provenance if known, quality & condition and other info.

Is it genuine Jade?

Yes, where a product is listed as Jade it is Nephrite. We will always state the country of origin and only sell work from authentic artists. If it isn't Nephrite we will not knowingly list it as Jade.

We accept the following payment methods

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shopify Pay and Paypal. For Australian customers we also accept manual payments via Square. As soon as practical we will also offer Afterpay and ZipPay for our Australian customers.

Dissatisfied

We trust you will always be satisfied, yet we understand stuff happens and if you are not happy, for any reason, just return the goods in their original packaging and we will refund your original purchase price, no questions asked.

Default Currency

As you purchase our shopping cart will calculate payment in Australian dollars. Sales tax and delivery costs will be added at checkout. Payment options include Shopify and Paypal. Those wanting to make payment by direct transfer to our bank account should email us to obtain bank account details.

Artists & Creators

Are you a maker of high quality carved art? We are keen to promote and feature specific artists, with their own gallery, special promotions and virtual exhibitions, especially if you create something unique or different. Contact me if you are a maker wanting to sell your carved art and we can look at options that work for both of us.

Why Purchase From Carved Creations?

The founder of Carved Creations has carved Jade, gemstone and bone for many years, as well as been an organiser of Jade art exhibitions. We aim to provide you with a choice of carved art and jewellery.

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